1. How do I book a hotel on Sithon Holidays?
You can easily book a hotel by searching your destination, selecting your preferred hotel, choosing room options, and completing the payment process. A confirmation will be sent once your booking is successful.
2. When is my booking confirmed?
Your booking is confirmed only after successful payment and receipt of a confirmation email or message from Sithon Holidays.
3. Can I modify my booking after confirmation?
Yes, booking modifications (such as dates or guest details) can be requested. However, all changes are subject to availability and hotel policies, and additional charges may apply.
4. What is the cancellation policy?
Cancellation policies vary depending on the hotel and booking type. Please review the specific cancellation terms mentioned during booking.
5. Are the prices shown on the website final?
Prices displayed may vary based on availability, demand, and hotel policies. Final pricing is confirmed at the time of booking.
6. What payment methods are accepted?
We accept multiple payment options, including debit cards, credit cards, UPI, and net banking.
7. Do I need to create an account to book?
No, you can make a booking as a guest. However, creating an account allows you to manage bookings more easily.
8. What documents are required at the hotel?
Guests must present a valid government-issued ID proof at the time of check-in, as per local regulations.
9. What should I do if I don’t receive a booking confirmation?
If you do not receive a confirmation, please check your spam folder or contact our customer support team for assistance.
10. Is my personal information safe?
Yes, Sithon Holidays takes data privacy seriously. Your personal information is securely handled and used only for booking and service-related purposes.
11. Does Sithon Holidays guarantee hotel services?
Sithon Holidays acts as an intermediary and does not control hotel services. All services are provided by the respective hotel.
12. How can I contact customer support?
You can reach our support team through the contact details provided on our website for any assistance or queries.
